How Can We Help?
We're here to help you get the most out of SnapLockr
Send Us a Message
Your message will be sent to hello@lkmsoftware.com
Response Time
We aim to respond to all inquiries within 24-48 hours. For urgent issues, please indicate this in your message subject.
Before Contacting Us
Please check our FAQ page first - you might find an immediate answer to your question there.
Important: Passcode Recovery
Due to our end-to-end encryption, we cannot recover your passcode or access your photos if you forget your passcode. This is by design to ensure maximum security. Keep the 24-character recovery code SnapLockr shows you at setup somewhere safe: it is the only way back in if you forget your passcode.