How Can We Help?
We're here to help you get the most out of SnapLockr
Send Us a Message
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Response Time
We aim to respond to all inquiries within 24-48 hours. For urgent issues, please indicate this in your message subject.
Before Contacting Us
Please check our FAQ page first - you might find an immediate answer to your question there.
Important: Passcode Recovery
Due to our end-to-end encryption, we cannot recover your passcode or access your photos if you forget your passcode. This is by design to ensure maximum security. Please make sure to remember your passcode and set up a recovery phrase when first using the app.